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Communicating in the 21st Century (C21) 2nd edition is the most comprehensive, flexible and affordable resource package ever developed in the field of communication in Australia. Significantly, it is an original work, not an adaptation of a US or UK text. Author Baden Eunson has drawn on decades of experience in education and industry, as well as building on the success of the first edition of this text, to deliver a total learning package. Comprehensive and highly referenced theory coverage is balanced with a wealth of practical skill activities, and it is written in a user-friendly, accessible style that is perfectly complemented by informative visual illustrations. Each of the text's 22 chapters is a tightly structured learning unit based on specific objectives, and includes self-assessment tasks, ethical dilemma case studies, review questions and applied exercises. In addition, a further 8 chapters on specialised communication topics are available online. With well developed interpersonal and communication skills increasingly being demanded by employers in all industries in today's competitive career market, C21 is the perfect tool for students, lecturers and professionals. - from Amzon